Product Features List

These are fully functioning features that come standard with the seller’s dashboard whether or not APIs or Plug-ins are deployed.

S N	Product Feature	Feature Description	Dashboard Tab
1	View Videos	The seller dashboard has YouTube videos located on strategic pages for the user to playback and get more understanding of the feature	Atop the homepage page, Create P2P Transaction, Orders, Disputes
2	Add Bank Accounts	This page provides the ability for the seller to add own bank details and those of their service providers. USD and NGN payout details are supported	Payout > Payout Details
3	Verify Your Identity	The seller uses this tool to verify their Identity before the first payout is made. This is done only once	Payout > Payout Details
4	View Payout History	This page provides the payout details such as amount, order ID, etc. for the seller and service providers	Payout > Payout History
5	Late cancellation fee	The seller can choose to set the time their customers are allowed to cancel after which a fee will apply which will be paid to them from their refund. No late cancellation fee is set by default	Delivery Terms > Cancellation SLA, Delivery Terms > Cancellation Fee
6	Refund policy	The seller can choose to allow refunds or only replacements. Refunds are allowed by default	Delivery Terms > Refund Policy
7	Non-split Amount	The seller can set the amount they do not want to split when the transaction involves a service provider. So, at payout, the seller will receive the non-split amount plus their share from the split with the service provider. No non-split amount is set by default	Delivery Terms > Non-Split Amount
8	Service Provider Fees	The seller uses this tool to indicate who pays service provider fees; Seller or Service Provider. The Seller is set by default	Delivery Terms > Service Provider Fees
9	Create a P2P Transaction	This button allows sellers to create an escrow transaction with their customer, if they do not have a website. The following transactions can be created;General, Project-based and Money market	Create a P2P Transaction
10	View P2P Transactions (Summary)	This page provides the summary of P2P transactions that involve the seller such as item, amount, order ID, buyer name, status, creation date and the Action column	My P2P Transactions
11	View P2P Transactions (Detail)	This page provides the details of P2P transactions such as product description, escrow and switch fee details, payment method used, contact details of the buyer	My P2P Transactions > View Transactions under the Action column against the order
12	Cancel Transaction	The seller can cancel a Person to Person (P2P) transaction before the transaction is paid for	My P2P Transactions > Cancel Transaction under the Action column against the order
13	Sharable Product Link	The escrow form is pre-populated with product information such as quantity, description, price with an image and shared to customers who are then able to make payment without having to fill the form at all	My P2P Transactions > View Product Link
14	View Order Details	This page provides the details of orders created and paid for via P2P or APIs through the seller’s website such as item, amount, order ID, buyer name, status, creation date and the Action column	Orders
15	Add Service Providers	This function provides the ability to assign a service provider to an order created and paid for via P2P or APIs through the seller’s website	Orders > Add Service Provider under the Action column against the order
16	Complete Delivery	This function provides the ability to indicate that the completion of the delivery for an order created and paid for via P2P or APIs through the seller’s website	Orders > Complete Delivery under the Action column against the order
17	Accept Part Payment	Sellers can inform their customers to release part payment from escrow. Currently, customers can only release up to 50% of the product amount in escrow to the seller once and then the final payout is made after the buyer accepts	Orders > Release Part Payment under the Action column of the Buyer's dashboard
18	Cancel Transaction	The seller can cancel a transaction created via P2P or APIs through the seller’s website after it has been paid for. If cancelled after payment is made, then the buyer will be refunded	Orders > Cancel Order under the Action column against the order
19	View Payment History	This page provides details of orders that have been paid for such as order id, payment channel, payment number and payment date	Payment History
20	View Disputes	This page provides details of orders in dispute such as order ID, issue, creation date and the Action column	Disputes
21	Cancel Disputes	This function allows the seller to cancel a dispute. If a dispute is cancelled by the seller, the buyer is refunded less applicable fees	Disputes > Cancel Dispute under the Action column against the order
22	Raise Disputes	This function allows the seller to formally raise a dispute. If a dispute is raised by the seller, our Dispute Managers will intercede within 24 hours to resolve the issue amicably	Disputes > Raise Dispute under the Action column against the order
23	Sharable Payment Link	When this link is shared to the buyer, the seller’s details are pre-populated on the form, making it faster for the buyer to fill other parts of the form and make payment	Sharable Link > Link Name
24	Sharable Referral Link	When this link is shared to anyone, the seller enjoys discounts off the escrow fee, when the referral requirements are met	Sharable Link > Link Name
25	Verify Your BVN	The seller uses this tool to verify their Bank Verification Number before the first payout is made. This is done only once (Only applicable to sellers located in Nigeria)	Settings > BVN Verification
26	Indicate Who Pays the Switch Fees	The seller uses this tool to indicate who pays switch fee; Seller or Buyer. The Seller is set by default	Settings > Payment Switch Fees
27	AtaraPay Mobile App	The mobile app has all the features mentioned above and can be downloaded from the PlayStore or App Store	NA