| Pending | This status is set when an order has been successfully paid for and awaiting the delivery process to commence. | Pending Order |
| Cancelled | This status is set when the buyer cancels the order before it is delivered to the seller at first or second attempt of delivery | Buyer Cancels Order |
| Cancelled | This status is set when the Seller cancels the order | Seller Cancels Order |
| Awaiting Buyer Response | This status is set when an order has been successfully delivered via the AtaraPay system and awaiting buyer’s response. It is triggered when shipping status is set to “Delivered”. | Awaiting Buyer Response |
| Accepted | This status is set when a buyer accepts the order | Acceptance |
| Rejected | This status is set when the buyer rejects the order and seller confirms that the order is in good condition | Buyer Rejects Order |
| Pending II | This status is set when a buyer rejects the order for the first time and agrees with the seller to carry out a second delivery attempt with the hope that the seller will meet the requirement of the buyer during the second attempt. | Pending Second Delivery |
| Dispute | This status is set when the buyer rejects the order and the seller confirms that the order is not in good condition | Order In Dispute |
| Disputed | This status is set when the seller officially raises a dispute from the AtaraPay app. AtaraPay dispute manager will intervene at this point to reach a resolution that’s amicable to both parties | Order Disputed |
| Dispute Resolved | This status is set when the seller or buyer cancels dispute | Dispute Resolved |
| Completed | This status is set when the seller is paid out or buyer is refunded | Escrow Order Completed |
